Cease and desist (C&D) letters are often the first and most cost-effective step in enforcing trademark and copyright rights against infringers. They formally demand that infringing activities stop immediately and do not resume in the future, with the aim of resolving matters amicably before litigation becomes necessary.

BrandProCare assists brands and law firms by ensuring that C&D letters are properly served on infringers, with clear proof of service that can later be relied upon if the matter escalates. Our role is to bridge the gap between sending a notice and ensuring it actually reaches the intended recipient in a legally supportable manner. Wherever required, we also facilitate obtaining signed undertakings from infringers on their letterheads or stamp papers to secure written commitments of compliance.

Our team conducts physical process service of cease and desist letters at the infringer’s place of business, registered address, factory, warehouse or any other relevant location. During service, we adopt appropriate methods based on the situation: personal delivery, acknowledgment, photographs and visit notes to create reliable evidence of delivery attempts and outcomes. Post-service, we also support undertaking execution by ensuring the infringer signs and returns the undertaking in the correct format. 

BrandProCare provides C&D process service across all major cities and commercial hubs in India, Nepal, Bangladesh and Sri Lanka including Delhi, Gurugram, Noida, Faridabad, Ghaziabad, Mumbai, Kolkata, Bengaluru, Chennai, Odisha, Bhopal, Indore, Pune, Hyderabad, Ahmedabad, Gandhinagar, Surat, Jaipur, Lucknow, Ludhiana, Chandigarh, Patiala, Kerala and more. We work closely with your legal team to align timelines, messaging and follow-up strategy. 

Our final service report typically includes date, time and location of service, name and designation of the recipient (if available), photographs where feasible, details of the interaction, acknowledgment or refusal notes, and observations about the infringer’s operations and response. This documentation can be critical if the matter later proceeds to court. Additionally, once the phase-out period mentioned in the undertaking is over, we conduct re-verification visits to ensure the infringing activity has actually stopped and the commitments have been honoured.